We believe downtime is for unwinding after work. However, we also recognise that unforeseen issues can occasionally arise, and when they do, our team is prepared to respond and provide unbeatable support.
Our expert depot teams ensure that every machine is meticulously serviced and maintained to ensure performance and maximum uptime. With our rigorous and preventative maintenance protocols, you can trust that our machines are in peak condition, ready to tackle even the most demanding jobs. For on-site support, our field service engineers are the specialists you need. Our team receive training directly from the major manufacturers and our fleet of support vans are specifically profiled for Telehandlers and Rotos. When issues arise, they respond rapidly and with the tools and expertise needed to tackle most problems on-site, minimising downtime. In addition, our tech teams are always available to troubleshoot issues and offer expert remote assistance. With their advanced knowledge of our machines and years of experience under their belts, they can often fix many issues over the phone, providing quick and efficient solutions when you need it most.
In a nutshell, at UK Forks, we don’t just hire out machines. We provide comprehensive support services that ensure maximum uptime and productivity for our customers. It’s ingrained in every aspect of our operations.
