Our account managers are the backbone of our service, providing expert advice on our machines, and serving as your reliable point of contact throughout your project and hire.
Not all projects are the same, which is why our account managers can offer free site surveys to understand your particular site nuances and needs first-hand. By assessing your site, they can expertly match the right machinery to your specific requirements, ensuring you have the perfect tools for the job. Their deep industry knowledge and hands-on approach means you receive the most suitable and cost-effective Telehandler or Roto hire solutions tailored every time.
Our account managers don’t just set you up and walk away—they stay with you throughout the entire hire process. From the initial consultation to the end of your rental period, they are always available to offer guidance, answer questions, and resolve any issues that may arise. This ongoing support ensures your projects run smoothly and efficiently. With UK Forks, you gain a dedicated account manager who understands your business and is committed to your success, giving you the confidence that you have a reliable partner by your side every step of the way.

At UK Forks, our hire team is here to make your hire experience as smooth and hassle-free as possible. With years of experience, our friendly team know the ins and outs of the industry and are always ready to help you find the perfect machine for your job.

When you call our hire team, you’re not just getting equipment—you’re getting expert advice and a truly personalised service. Our team takes the time to understand your project requirements and offer personalized advice, ensuring you get the best equipment for the job. We pride ourselves on being quick and responsive, so you can count on us to handle your requests efficiently.

Our commitment to you doesn’t stop once you’ve made your booking. We’re here to support you throughout your rental period, ready to resolve any issues and answer any questions you might have. Also, thanks to our strong partnerships with manufacturers, we provide access to the most reliable, and innovative machinery in the market.

Our field service engineers are the pinnacle of expertise when it comes to Telehandler and Roto support. Operating vans exclusively tailored for Telehandlers and Rotos, they offer unparalleled on-site assistance, ensuring minimal downtime and maximum productivity for our clients. As the sole rental provider in the country to offer such specialized support, our engineers are not only the best trained in the industry but also equipped with the latest tools and knowledge to address any issue swiftly and effectively.

With their unmatched expertise and dedication to excellence, our field service engineers are the cornerstone of our commitment to customer satisfaction. From routine maintenance to urgent repairs, they handle each task with precision and care, ensuring that your machines operate at peak performance.

Choosing UK Forks means being supported by a field support team who go above and beyond to ensure the success of your projects, providing you with peace of mind and the assurance that your equipment is in the hands of the best in the business.

With our remote support team we’ve redefined what it means to provide real-time assistance. We understand that, on site, every minute counts, which is why our experts are just a phone call away, ready to troubleshoot and resolve most issues on the spot.

From DPF regens to helping with keypad lockouts, our team are equipped with the expertise and knowledge to handle any issues with precision and efficiency.

Our remote support team isn’t just a voice on the other end of the line; they’re your dedicated allies in the field. Whether you’re facing a technical hiccup or need guidance, our remote support team is here to ensure that your projects stay on track and any downtime is kept to a minimum.

Our operations team are the best at what they do. Period.

From our diligent depot engineers who maintain and service our machines to exemplary condition, to our PDI teams who customise and spec each machine to meet our customers’ exact specifications, precision and a love for what we do is at the core of our business. Our depot managers lead their teams with expertise and dedication, while our management team provides full support, training, and guidance to keep us at the top of our game.

In short, you can be rest assured that your hire from us is in great top condition, spec’d to your requirements and ready to do the job in hand, thanks to the dedication and expertise of our first-class team of engineers that have supported you before your hire even begun.

From single machine deliveries to multiple machine for large-scale operations, we have the experience and resources to get our machines to your sites wherever they are located in the UK.

Our logistics services offer a host of benefits to our customers. Firstly, we understand the importance of flexibility, which is why we deliver our machines to your sites whenever you need them to suit your schedule and site requirements. Moreover, our trained drivers ensure that your equipment is handled with care throughout the transportation process, guaranteeing that it arrives in optimal condition ready to get to work on your projects. When your hire period concludes, our efficient collection process minimizes downtime, allowing you to seamlessly transition to your next project without any hassle or inconvenience.

Experience the peace of mind that comes with knowing that your logistics needs are in expert hands, allowing you to focus on what you do best—getting the job done.