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Our Service

Insights

Gain valuable insights to help you save money, time and improve on-site efficiencies. Our reports and telematics data provide actionable information for smarter machine hires.

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Live Hire Reports

Live Hire reports are accessible with ease from our user-friendly customer portal. Keep tabs on all your hires, monitoring active hires and usage periods. Not only does this information allow you manage your hires more easily, it also serves as valuable documentation that provides key information needed for insurance purposes for machines that are able to go on the road.

Fleet Summary Supports

Our fleet summary reports deliver practical solutions to your inbox, empowering you and your teams with actionable data to enhance safety on site, cut costs, improve driver behaviour and improve control of your hires. Our fleet reports include data such as machine utilisation, idle litres used and cost, moving hours as well as alerts such as machine movement with a high boom and seat belt warnings.

By utilising our fleet summary reports, you can enhance productivity, minimise downtime and take an active role in managing the health of your machines, avoiding potential damages, negating site safety issues and make savings.

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Performance Reports

We take pride in our exceptional service standards and commitment to our customers. But we don’t just shout about it, we can demonstrate it too. To accounts with multiple machine hires we offer monthly performance reports that showcase our support when you need it most.

Packed with KPIs, these reports highlight the quality of our service. From first time fix rates to our urgent response times (benchmarked at four hours), we provide you with the data that matters. Data including the number of tech calls, site visits and the uptime of all machines on your account offer valuable insights.

Connect with our knowledgeable account managers for more information or if you are interested in unlocking this added benefit.

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